FAQ's for Health Professionals

What happens then? How long does it take to get in to the program?

  • The first step is the assessment appointment, which takes about one hour. At this appointment, the client’s recovery goals, strengths and supports and barriers to treatment are identified.
  • We then work with the person to develop a treatment plan, which includes their goals and the actions we will commit to together to help them reach these goals
  • AOD Specialists work with clients weekly, either by phone or face-to-face to help them reach their goals.
  • The comprehensive assessment process is designed to match clients to the right services, and ensure that they have the best chance of success in their recovery.
  • There is a huge demand for the Bridge Treatment & Recovery Services however we guarantee after a client has completed their comprehensive assessment they will receive weekly contact from until they are allocated an AOD Specialist (within 30 days of assessment).

How do people apply for the program?

  • People can self-refer, or be referred to the Bridge Program by a health professional at any time.
  • Call the Bridge Centre to make an appointment for an assessment:

        Hobart (03) 6232  2900

        Launceston (03) 6323 7500

        Ulverstone (03) 6425 7453

Can residents have visitors or take leave during the program?

  • The first two weeks of the program are a settling in period. After this, residents can apply for weekend leave.
  • Visitors are generally not permitted during the first five days of the Residential Program. However, we understand the importance of supportive family and children, so this can be negotiated between the client and their case manager.
  • Visiting hours are between 6.30 pm and 7.30 pm Monday to Friday, and 1.00 pm to 5.00 pm on weekends.

What should people bring to the Residential Program?

  • Participants in the Residential Program only need their clothes and personal items, such as toiletries and medication, which should be Webster-packed.
  • Hoodies and caps, and clothing that is labelled with drug or alcohol slogans, or is tight or revealing, is not permitted in the program.
  • Due to restricted parking space, residents’ cars are not permitted on site.
  • Residents are encouraged to leave their mobile phones at home. If they are unable to do this, phones will be handed to the case manager on admission and returned to the resident prior to their weekend leave.
  • Computers, iPads and other electronic devices are not to be brought on site.
  • Residents are asked to not bring offensive, violent or pornographic materials, such as DVDs, books or magazines on site. These materials will be confiscated.

How much does it cost?

The program is free however some of the intensive components of the program have a cost component, for example residential live-in clients pay board and lodging of $230 pw and day clients pay $120 for 10 weeks to cover the cost of materials.

What happens in the program?

The program includes many treatment phases, including weekly phone contact, weekly face to face meetings and structured groups.  Our residential & day programs offer the following:

  • Two educational groups operate each morning, covering subjects including relapse prevention, relationships, boundary setting, stress and wellbeing.
  • Therapeutic activities such as nutrition in recovery, gardening, cooking, art, drumming, gym, supported shopping, and recreation activities are run each afternoon.
  • Day Program clients have lunch at the centre and leave each day at 4.00 pm.
  • Residents prepare their own breakfasts, and cook evening meals on a rostered basis. They also participate in work therapy, cleaning and tidying the centre and grounds. Residents’ days are structured with an early morning ‘tune in’ meeting before breakfast and bedtime, and lights out is at 11.00 pm.

What is the difference between the Day and Residential Program?

  • The Day Program may be suitable for people with supportive home environments, or who need to stay in their own home to care for children or family. People using the Day Program are usually trying to reduce their drug or alcohol use. Attending the program under the influence of drugs or alcohol is not permitted.
  • The Residential Program is suitable for people who want to remain drug or alcohol free. Recreational use during the program is not permitted.

How long is the Bridge Program?

People seeking treatment for alcohol and/or drug use may access the Bridge Treatment & Recovery Services which consists of many different phases of treatment.  Some are low intensity such as weekly contacts or support groups whilst others are intensive and include structured 10 week day programs and/or residential 10 programs.