Intake and Assessment Service

Making the decision to seek help takes courage, and is a big moment in your recovery.

To make sure we support you with the right services and programs, we offer a comprehensive intake and assessment service, in just six steps:

  1. MAKE THE CALL Your first step it to call us to make an intake appointment with a member of our team.  You will be contacted by one of our AOD specialists who will begin the assessment and treatment planning process with you.

  2. MEET WITH US Next, attend your appointment at the Bridge Centre. While we prefer you to come to us for this appointment, we understand that sometimes this isn’t possible – for example, if you have a serious illness, or you’re caring for small children or other family members. If you really can’t get to the centre for your appointment, please let us know, and we’ll arrange to do your assessment somewhere else.

  3. SELF-ASSESSMENT At your appointment, you will be asked to complete some self-assessment forms. The information you provide will help us work together to choose the most suitable treatment plans for you. If necessary, we can arrange for someone to help you complete the forms before your appointment.

  4. COMPREHENSIVE ASSESSMENT After this, you’ll meet with a case worker to complete a Comprehensive Assessment form. This assessment is used by most treatment centres, so if you are working with another service and have completed a Comprehensive Assessment form before, you can give your permission for the form to be forwarded to us.

    This appointment usually takes between 60 and 90 minutes. You’re welcome to bring a support person along, but it’s preferable to not bring children with you. This meeting is important for your recovery, and you need to be free to concentrate during this time. Sometimes, the discussion can be an emotional one, so think about the support you need and talk to us if you have any concerns.

    NOTE: It is important that you attend your appointment without being under the influence of drugs or alcohol. If you are intoxicated, we may not be able to complete the interview with you.

  5. INDIVIDUAL TREATMENT PLAN (ITP) Following your assessment, you’ll be allocated an AOD specialist, who will make an appointment to see you, so you can start working on your Individual Treatment Plan (ITP) together.

    Your ITP is a negotiated plan for your recovery, in which you can list your goals and the problems that you would like to work through. It identifies the strengths and skills you possess that will help you through your intensive treatment. It will also include the actions that you and your AOD Speciallist will each take, and the levels of support or treatment that you’ll receive.

    Your AOD Speciallist will work with you throughout your recovery journey. He or she will meet you each week to check on your progress, listen to you, talk through any problems you may be having, make referrals if you need them, give you some tasks and exercises to complete in the coming week, and let you know about day activities that you can be part of.

To find out more about the Bridge Program intake and assessment process, please contact us.